Claiming Medicare and Private Health Insurance Rebates for your sessions

All sessions at Mind Body Well will be billed within 24 hours of the session, using the Credit Card details you provide to us. It is a requirement of treatment that you ensure the funds are available to be drawn on the day of your session.

You will be emailed two receipts for Credit Card payments:

  1. One from the Commonwealth Bank to show that we have withdrawn the funds from your card

  2. One from Mind Body Well (with our logo on top) – this is the receipt you will need for claiming from Medicare or your Private Health Insurance

In order to claim from Medicare you will need the following

A current referral and Mental Health Care Plan (for Psychology), Enhanced Primary Care Plan (for Dietetics), or Eating Disorder Management Plan (both Psychology and Dietetics) completed by your Doctor. You will need to provide a copy of this plan to your therapist at Mind Body Well, prior to your session.

After payment has been drawn you will be emailed a payment receipt which you can submit to Medicare to claim your rebate – please ensure you submit the receipt with the Mind Body Well logo on top rather than the bank receipt. Please note, we are not able to process the rebates on your behalf, most of our clients use the Medicare App to do this (details at www.my.gov.au).

The limits of the number of sessions you can claim from Medicare are:

  • Psychologist – Mental Health Care Plan – 10 sessions in total, 6 from your initial Plan, then you need a review from your Doctor which enables you to claim a further 4 

  • Psychologist – Eating Disorder Management Plan – 40 sessions in total, approved by your Doctor in 10 session blocks

  • Dietitian – Chronic Disease Management Plan – 5 sessions in total, or Eating Disorder Management Plan – 20 sessions in total

Alternatively, in order to claim from Private Health Insurance you will need

A receipt from us that does NOT have an MBS (Medicare Benefits Scheme) Item Number on it. If we issue you with an MBS claimable receipt (because you have a current Care Plan) then you can only claim that receipt from Medicare, not from your Private Health fund.

Please note - you can't claim from both Medicare and your Private Health Fund for the same session.

If you believe you have seen sent an incorrect receipt please contact our office for clarification: